La Cree investigates complaints about increased energy bills

La Cree investigates complaints about increased energy bills World news


Although the 3.45% increase in the cost of energy during this quarter (April, May and June) would be absorbed by the Government In order not to affect the pockets of Hondurans, many subscribers claim that this month their bill came with increases ranging from 300 to 4,000 lempiras.

At the end of March, the Electric Energy Regulatory Commission (Cree), announced a 3.45% increase in the cost of energy for this quarter of the year, starting in April. The rate went from 5.3648 L/kWh to a value of 5.5498 L/kWh.

However the Government announced that this increase would be subsidized and would not be passed on to the subscribers.

But upon receiving the invoice energy this month and compare it with last month, many subscribers “went back” when they noticed increases, some exorbitant in the amount to pay of up to 50% more.

There are days when up to 2,500 sectors are left without energy due to blackouts

One of them was Doris Garciawho had a 50% increase in his bill, although he has suffered from constant blackouts and maintenance of up to eight hours, this unconsumed energy was not reflected in a saving on his bill.

“We regret the increase in the bill and the blackouts and suspensions that damage our appliances,” said García, who earned around L7,000 this month.

On social networks, subscribers did not hesitate to share their opinion about the surprising increase.

“I thought that only my receipt had been altered, but I saw that it wasn’t, it was a lot that I had to pay when I don’t use many things to save, but it was in vain,” shared the citizen. Raquel Valladares.

Enrique Garcia He wrote that he had an increase and went from paying L2,100 to L2,700. “The accountants are of no use because they only calculate, for me from L3,400 now I have to pay L6,600 and we were not there for part of the month,” said Frank Aguilar.

Experts indicate that the high temperatures, especially in San Pedro Sula, which reach up to 42 degrees, cause greater consumption in air conditioners and other devices that would justify an increase, although not disproportionate and exorbitant as those complained of by consumers. subscribers.

“The increase was relatively small, 3%, but the Government I was going to subsidize it, these months have been the ones with the highest consumption in Honduraswe have reached peak demands,” he said Kevin Rodriguezspecialist in energy issues at the Association for a More Just Society (ASJ).

Enee manager admits that energy contract was renegotiated with a company that failed to comply in the past

Rodríguez indicated that the Enee and the Believe They must provide answers to those subscribers for whom the increase in energy was exorbitant; on the other hand, it highlights that the state company must make known whether the average clients have decreased or increased.

Virgilio Padillapresident of the Believetalked with THE PRESS and confirmed that they have received complaints for the “neglect of the Enee”, about increases in the bill. “We asked for information and we are still waiting for responses from the Enee“In the event that we find the claims due to regular averages, poor measurement, outdated or outdated counters to be fair, we make the corrections,” declared Padilla.

He added that people should trust the institution and make complaints. “There is no increase, we also serve electronically, they must file complaints.” He maintained that it takes an average of 20 days to respond to complaints. The Enee did not give answers to THE PRESS about this theme.



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